1. INTRODUCTION

Ruqyah 247 respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or communicate with us in any form.

By accessing or using Ruqyah 247 services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to:

• Our website(s)

• Booking and scheduling platforms

• Messaging services (SMS, email, WhatsApp where applicable)

• Intake forms and service-related communications

• Any interaction with Ruqyah 247 online or offline

This policy does not apply to third-party websites, platforms, or services that may be linked or integrated with our services.

3. INFORMATION WE COLLECT

3.1 Information You Voluntarily Provide

We may collect personal information you choose to provide, including but not limited to:

• Name

• Email address

• Phone number

• Time zone and general location (not precise)

• Booking and scheduling details

• Communications sent to us

You are not required to disclose sensitive personal details beyond what is necessary to schedule or receive services.

3.2 Automatically Collected Information

When you access our website or platforms, we may automatically collect:

• IP address

• Browser type and device information

• Operating system

• Date and time of access

• Pages visited and referring URLs

This data is collected through cookies or similar technologies to ensure functionality, security, and performance optimization.

3.3 What We Do Not Collect

Ruqyah 247 does not:

• Collect medical records

• Provide mental health diagnoses

• Store clinical or psychological treatment notes

• Maintain psychiatric or therapeutic files

• Operate as a healthcare provider

Any spiritual discussions are voluntary and are not retained beyond operational necessity.

4. USE OF INFORMATION

We use collected information for legitimate operational purposes, including:

• Scheduling and delivering services

• Responding to inquiries and support requests

• Administrative communication

• Improving service quality and user experience

• Security, fraud prevention, and system integrity

• Compliance with legal and regulatory obligations

We do not sell, rent, or trade personal information.

5. SMS & MESSAGING COMMUNICATIONS

If you opt in to receive SMS or messaging communications:

• You may receive service-related messages such as confirmations, reminders, or updates

• Message frequency may vary

• Message and data rates may apply

Opt-Out:
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

Ruqyah 247 does not share SMS opt-in data with third parties for marketing purposes.

6. DISCLOSURE OF INFORMATION

We may share limited information with trusted third parties strictly for operational needs, such as:

• Scheduling and booking platforms

• Payment processors

• Messaging service providers

• Hosting and security services

All such parties are contractually obligated to protect your information and use it only for authorized purposes.

7. LEGAL DISCLOSURES

We may disclose information when required to:

• Comply with applicable laws or legal processes

• Respond to lawful requests by authorities

• Protect the rights, safety, or integrity of Ruqyah 247, our users, or the public

8. BUSINESS TRANSFERS

In the event of a merger, acquisition, restructuring, or asset transfer, personal information may be transferred as part of the transaction. Users will be notified of any material changes affecting data control.

9. DATA SECURITY

We apply administrative, technical, and organizational safeguards appropriate to the nature of our services to protect personal information. While no system is completely secure, we take reasonable measures to prevent unauthorized access, misuse, or disclosure.

Information entrusted to us is treated as an amanah (trust).

10. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites or services. Ruqyah 247 is not responsible for the privacy practices or content of those third parties. We encourage users to review their privacy policies independently.

11. MINORS & CHILDREN’S PRIVACY

Ruqyah 247 services involving minors require:

• Verified parental or legal guardian consent

• Guardian awareness and supervision

We do not knowingly collect personal information from children without appropriate consent. If you believe information has been collected improperly, please contact us for prompt review and removal.

12. CONTENT & SPIRITUAL DISCLAIMER

Ruqyah 247 provides spiritual services grounded in the Qur’an and Sunnah. Our content and services:

• Are educational and spiritual in nature

• Do not constitute medical, psychological, or psychiatric diagnosis or treatment

• Do not replace professional medical or mental health care

Clients are encouraged to seek licensed professionals for medical or mental health concerns when appropriate.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or technological changes. Updates will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

14. CONTACT INFORMATION

For questions, concerns, or privacy-related requests, contact:

Ruqyah 247
📧 admin@ruqyah247.com
🌐 ruqyah247.com